


Response is so slow that the user feels that a command has been lost. One reason I suspect 2nd rate programming is because the controller is sluggish when controlling the cable box and AVR280 and prompt when operating the Kaleidescape and ReQuest. Will the Crestron system go into a tantrum about not being able to discover the missing CAT-5 box and AVR280?Ĭan this era of Kaleidescape be controlled with an iPhone or iPad App? If not, (and this will probably get into programming style) do you think that the Crestron system will choke while attempting control the Kaleidescape after the CAT-5 box and AVR280 are removed?īy the way, the Crestron controller in the media room is a hand held "wand" style controller (with a touch screen) that does not show any obvious feedback. Plus, I'll be removing the AVR280 (currently attached to the Crestron system via RS-232), replacing it with a 3rd party receiver. This implies removing the Crestron box from the Crestron network.
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I'll be replacing the Crestron CAT-5 to Component/IR box at the TV with a 3rd party CAT-5 to HDMI. With that groundwork under our belt - here are my questions. (And we need to find a way to utilize that shiny new 4K TV) All the customer wants in that room is to watch cable TV and content from the Kaleidescape. (Otherwise I'd pass them on to a Crestron dealer)Īll things considered, I propose pulling the media room off of the Crestron system and replacing the Arcam with a more modern receiver. It's really the AVR280's DSP processor causing the distortion - the display speakers (if any) are not used.Īnd, the customer will be moving from this location in the next year or so and does not want to get into a heavy investment updating the system. Customer's diagnosis - Must be the TV, hence the 4K TV purchase. Before I was called a 4K TV arrived, destined for the "media room" which has very distorted sound. There is one surround room, serviced by an Arcam AVR280 and here is where things get sticky. In my opinion, the system is not very user friendly. I have no qualms about the installation execution, it's well laid out in racks and wall boxes (for the LUTRON), mostly labeled, includes a UPS, extra cooling, Pakedge and Cisco networking, and lots of high end power protection, but I disagree with the controller programming.
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Second, I'm sure that it was a nice $ale for the dealer and a $tatement for the original owner, but it is completely over the top for the current inhabitants who can't figure out how to operate the stuff. I would think that this is a medium sized system that includes two Kaleidescape KPLAYER-5000's and a KSERVER-1500, ReQuest F.series media server and ARQIVE media server, telephone interface, intercom keypads, LUTRON shades, audio matrix, COMPONENT -> CAT-5 matrix, hand held controllers, in-wall controllers and counter top controllers. First, I'm not a Crestron dealer and I'm working with a system that was installed by a now defunct local dealer.
